Flexible pricing for startups, growing teams, and enterprises.
Starter
Growth
Most Popular
Enterprise
Channels
Email, Web Widget
Email, Web, Social
All + Custom channels
Automation workflows
AI chatbot
Basic
Unlimited custom
Analytics
Standard
Advanced
API Access & Custom
Integrations
Basic CRM
CRM + Helpdesk
Custom API & Webhooks
Security
Standard
Standard + 2FA
SSO, SOC2, HIPAA, SLA
Customer support
Email
Priority Email
Dedicated Manager
Servia vs Other Customer Support Platforms
See why Servia delivers more automation and better value than traditional support tools.
Feature
Servia
Best Value
Zendesk
Intercom
Gorgias
AI Automation
Omnichannel Support
Workflow Automation
AI Agent Assist
Integrations
Analytics
Setup Time
Minutes
Weeks
Days
Days
Pricing
Transparent
Add-ons
Usage-based
Ticket-based
Customer Support
24/7 Priority
Tiered
Chat Only
Standard
Full feature
Limited / Add-on
Not available
Powerful AI Capabilities Included
Every Servia plan includes a powerful AI engine built specifically for customer support.
AI Chatbot
Resolve up to 70% of support inquiries instantly using advanced natural language AI.
AI Agent Assist
Help agents respond faster with suggested replies, sentiment analysis, and automatic summaries.
AI Insights
Identify trending issues, product feedback, and customer sentiment automatically.
Automated Ticket Routing
Route complex queries to the right human agent based on skills and availability.
Measurable ROI from Day One
Companies using Servia see immediate improvements in support performance.
40%
Faster response time
AI resolves common questions instantly.
30%
Lower support costs
Scale support without increasing team size.
3x
Team productivity
Agents focus on complex tasks instead of repetitive queries.
Loved by Support Teams
Trusted by companies improving their customer experience with AI.
"Implementing this AI platform completely transformed our support workflow. Our agents are happier, and our CSAT score went up by 25% in just two months."
Sarah Jenkins
VP of Customer Success, TechFlow
"The ability for the AI to handle standard queries during our off-hours has been a game-changer. It's like having an entire shift of agents working 24/7."
Michael Chang
Director of Support, OmniRetail
"We evaluated five different AI support tools before choosing this one. The onboarding was seamless, and the ROI was clear within the first 30 days."
David Alby
Head of Operations, FinServe
Frequently Asked Questions
Everything you need to know about Servia pricing.
How does the 14-day free trial work?
You can sign up for our 14-day free trial without a credit card. You’ll get full access to the Growth plan features. At the end of the trial, you can choose to upgrade to a paid plan or downgrade to the limited free version.
Can I switch plans later?
Absolutely. You can upgrade, downgrade, or cancel your plan at any time right from your billing dashboard. If you upgrade, the new pricing will be pro-rated for the remainder of your billing cycle.
What counts as an 'AI response'?
An AI response is counted anytime our bot successfully handles a customer message or provides an automated suggestion to an agent. System messages, greetings, and routing actions are not counted against your quota.
Do you offer discounts for non-profits or startups?
Yes, we offer special pricing for registered non-profits and early-stage startups. Please contact our sales team with your details to learn more about these programs.
How secure is my customer data?
Security is our top priority. We are SOC2 Type II certified and GDPR compliant. All data is encrypted at rest and in transit. We never use your specific customer data to train our foundational models.
Ready to Upgrade Your Customer Support?
Join thousands of companies using Servia to deliver faster, smarter customer support with AI.