AI-Powered Support Platform

Support at the

Speed of AI

Servia’s intelligent AI agents resolve customer tickets automatically, reducing response times by 3x while your team focuses on high-value conversations.

Trusted by 10,000+ teams

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Processing

Order not received after 5 days

Alice M. • 2s ago

Auto-Resolved

Refund not processed to my account

Tom K. • Just now

Thinking...

Unable to login after password reset

Sarah L. • 3s ago

Queued

.

.

My refund was approved but I still haven't received it

I can see your refund of £29.99 was approved on March 9th and has already been sent to your original payment method. It should reflect within 24 hours — I've also sent a confirmation to your email!


Generated in 0.4s

Total Resolution Time Saved

1,240 hrs

CSAT Score

4.9 / 5.0

AI Accuracy

98.5%

Status

Resolved

Time Saved

12h 45m

TRUSTED BY LEADING COMPANIES WORLDWIDE

4.9/5 Average Rating

DoorDash
Stripe
Slack
Shopify
Uber
Airbnb
DoorDash
Stripe
Slack
Shopify
Uber
Airbnb
Common Challenges

What's slowing your support down?

Select the challenges you’re facing to see how Servia solves them.

Too many repetitive tickets

Agents wasting time on FAQs and resets

Slow response times

Customers waiting hours for simple answers

Scattered conversations

losing track of chats across email & social

No insights from data

Flying blind without actionable metrics

Servia Solutions

.

Select a challenge

See how Servia's AI agents transform your support workflow instantly.

AI auto-replies save hours

Let AI handle FAQs, password resets, and common issues instantly with 95% accuracy.

Respond in seconds, not hours

AI responds to customers in under 1 second, 24/7 without any manual work.

Unified conversations in one inbox

Email, chat, social—all conversations in one intelligent, AI-powered inbox.

Real-time insights dashboard

Track performance, spot trends, and optimize support with AI-powered analytics.

Live AI Demonstration

Resolve tickets

before they escalate

Watch Servia’s neural engine analyze intent, access customer history, and resolve issues in real-time.

Servia

ONLINE • INSTANT

You

Hi, I haven't received my order yet and no one has gotten back to me

Servia

Hi Sarah! I can see your order #4521 placed on March 8th for £49.99. It's currently with DPD and was delayed at the Birmingham sorting facility yesterday. Your new estimated delivery is tomorrow between 9am–12pm. I've also requested a £5 credit to your account for the inconvenience.

You

Oh wow, I didn't even have to ask for any of that

Servia

That's what we're here for! Your tracking link has been sent to sarah@company.com. Anything else I can help with?

Ask Servia a question...

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Powerful Features

Everything you need to scale support

From AI automation to advanced analytics—Servia has all the tools your team needs to deliver world-class support.

Omnichannel Inbox

Manage email, chat, social media, and SMS from one unified, intelligent inbox.

AI Auto-Responder

Let AI handle repetitive questions instantly with human-like responses.

Smart Routing

Automatically route complex tickets to the right team member based on expertise.d

Advanced Analytics

Track performance metrics, customer satisfaction, and team productivity in real-time.

Knowledge AI

AI learns from your docs and past conversations to give better answers over time.

Team Collaboration

Work together with internal notes, mentions, and seamless handoffs.

Seamlessly integrates with your favorite tools

Connect Servia with the tools your team already uses. Keep your workflow unified and your data in sync.

Plugs in with
1000+ Integrations

Fully integrate with your favorite SaaS apps, so you don't have to learn or use them anymore.

Results that Scale

See the impact Servia has on teams just like yours

Faster Resolutions
0 x

Resolve customer issues in seconds, not hours

Lower Support Costs
0 %

Reduce operational expenses with AI automation

Customer Satisfaction
0 /5

Deliver exceptional experiences that customers love

Loved by Support Teams

Don't just take our word for it

"Servia reduced our average response time from 4 hours to under 30 seconds. Our team can now focus on complex issues while AI handles the rest."
Sarah Chen
Head of Support
"The AI is incredibly smart. It resolved 85% of our tickets automatically in the first month. Best investment we've made."
Michael Rodriguez
Customer Success Lead
"Setup took less than 10 minutes, and we saw immediate results. The analytics dashboard is phenomenal—we finally understand our support metrics."
Emily Thompson
VP of Operations
"The seamless integrations with our existing tools meant zero disruption. Servia handles the heavy lifting while keeping our workflows intact."
David Miller
Director of IT

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30%

Max Revenue Share

$12.4k

Avg. Monthly Rev

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Silver

10% revenue share

Portal access + standard support
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15% revenue shar

Dedicated manager + co-marketing
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20% revenue share

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