Enterprise customer support with customizable automation, multi-team workflows, and
advanced permissions, built to scale without the added complexity.
Trusted by 50,000+ teams worldwide • SOC 2 & ISO 27001 certified
1.8min
-45% faster
1.8min
-45% faster
1.8min
-45% faster
1.8min
-45% faster
Servia is built for the industries that need flexibility, security, and seamless coordination
across multiple teams
Organize numerous teams with set permissions, performance tracking, and workflows.
Detailed role-driven access provides protected and compliant workflows across teams.
Manage chats, emails, voice, and socials from a single platform.
Unify email, chat, social, and voice into one seamless platform for your team.
AI-powered auto-resolution reduces manual workload and routing.
Gain visibility into customer sentiment, efficiency, and team performance
Let Servia handle the routine work and FAQs, while your team handles the high-impact
conversations.
Programmatically assign issues based on specialization and availability.
Solve up to 60% of the FAQs and routine issues with already fed workflows and AI agents
Forecast, identify, and demand trends to maximize team capacity.
Queries Auto-Resolved
Faster Resolution
Always Available
Made for industries with industry-grade protection and reliability.
Servia is built on purpose for the company’s needs
Maintain support during peak demand with team coordination and AI automation
Reduce churn with customizable workflows and proactive support
Maintains compliance with secure permissions and auditable workflow.
HIPAA-compliant support with strict role-based access controls.
“Servia transformed our customer experience. We manage 15 global teams with granular
permissions, handle 5× more tickets with the same headcount, and our satisfaction scores
have never been higher. The platform scales effortlessly.”
Reduction in response time
Tickets handled annually
Customer satisfaction
VP of Customer Success, CloudTech
Ticket resolution growth since adopting SupportAI
Join 50,000+ teams delivering the best customer services with international standard
security, intelligent automation, and multi-team support.
