Direct incoming requests to the right person based on skills, availability, and workload. No manual sorting.
Coordinate
Internal notes, handoffs, and status updates keep everyone aligned without extra meetings or confusion.
Track
See response times, resolution rates, and volume patterns. Know what’s working and what needs attention.
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See what needs attention first.
Priority scoring surfaces urgent issues before they escalate. Tags and filters make it simple to find specific conversations or see what’s been waiting too long.
"We went from struggling to keep up with volume to having full visibility over every conversation. Servia gave us control without adding complexity. Our team knows exactly what to work on and when."
Startup Plan: 6 months free
Early-stage companies get half a year on us. Limited spots available.