This is how enterprise evolves

We’re building the next generation of customer engagement. Intelligent, human-centered, and designed for teams that think ahead.

200K+

Companies

160+

Countries

99.9%

Uptime

Foundation

Building a better future, together

Our commitment extends far beyond software. Through strategic initiatives and partnerships, we’re investing in communities, empowering the next generation, and creating lasting impact.

$50M

Committed to social impact initiatives

Since 2020, we’ve invested in education, sustainability, and community development programs across 45 countries.

50,000+

Students Empowered

Free coding bootcamps and mentorship programs in emerging markets

Carbon Neutral

Since 2020

Leading the charge in sustainable enterprise software infrastructure

2.5M+

Hours of Training

145

NGO Partnerships

1,200

Scholarships Awarded

100%

Renewable Energy

Community

Connect. Learn. Grow.

Join thousands of innovators at our global events and virtual meetups

Conference

Lumina Forward

Workshop

Developer Summit

Meetup

CX Leadership

Careers

Join us anywhere

We’re building the future from cities around the world. Find your place on our team.

Lumina Forward

USA

24 open positions

New York

USA

18 open positions

London

USA

12 open positions

Tokyo

Japan

12 open positions

Press & News

Making headlines

The latest updates, insights, and announcements from Lumina

Jan 8, 2026

Servia Raises $150M Series D

TechCrunch

Valuation reaches $2.5B as company expands AI capabilities

Dec 15, 2025

Best Enterprise Software 2025

Forbes

Servia recognized as leader in customer experience platforms

Nov 20, 2025

The Future of Customer Support

Harvard Business Review

How AI is transforming enterprise customer relationships

Our Story

We started with a simple idea

Customer service shouldn’t be complicated. It should be intuitive, intelligent, and deeply human.

Founded in 2015, Lumina has grown from a small team in San Francisco to a global movement of innovators, all working toward one mission: making every customer interaction extraordinary.

2015

Founded

4,500+

Team Members

25+

Offices